Account Support Coordinator - Bandung (Contract Position)

Join Binajasa Sumber Sarana as an Account Support Coordinator in Bandung and play a pivotal role in ensuring seamless account management operations. This full-time position offers a unique opportunity to collaborate with Account Managers, streamline administrative processes, and provide exceptional support to clients. With a focus on efficiency and client satisfaction, you will be the backbone of our account management team.

At Binajasa Sumber Sarana, we are committed to delivering top-notch services in the logistics and supply chain industry. As an Account Support Coordinator, you will work closely with our team to manage accounts, handle customer inquiries, and ensure smooth operations. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing excellent customer service.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Assist Account Managers in managing client accounts, including contract administration, billing, and invoicing.
• Coordinate with clients to resolve any issues or concerns, ensuring timely and effective communication.
• Maintain accurate and up-to-date account records using CRM systems like Salesforce.
• Prepare and distribute regular reports to Account Managers and clients.
• Handle customer inquiries and provide support via phone, email, and in-person meetings.
• Organize and manage account-related documents and files.
• Collaborate with the finance team to ensure accurate and timely billing.
• Participate in team meetings and contribute to the development of account management strategies.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Accounting, or a related field.
• Minimum of 2 years of experience in account management or a similar role.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM systems, particularly Salesforce, is a plus.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Excellent organizational and time management skills.
• Fluency in both English and Indonesian is required.

🛠️ Keahlian

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