Operations Manager - Casa Velo Residence

Join Casa Velo Residence, a dynamic and growing community in Kecamatan Tangerang, Banten, as our next Operations Manager! This is a unique opportunity to lead and optimize our day-to-day operations, ensuring seamless service delivery and exceptional resident experiences. In this pivotal role, you will oversee the smooth functioning of our community, from maintenance to resident services, using tools like ServiceNow and Microsoft Teams.

Casa Velo Residence is more than just a place to live; it's a community built on trust, convenience, and innovation. As an Operations Manager, you'll be at the heart of our mission to create a living experience that sets new standards in the region. Every day, you'll work closely with our team to deliver top-notch services, from managing maintenance schedules to coordinating with vendors and ensuring resident satisfaction.

If you're ready to take on this challenge and make a real impact, we invite you to apply for the Operations Manager position at Casa Velo Residence. With a salary range of Rp 15,000,000 - Rp 25,000,000 per bulan, this role offers a competitive package and the chance to grow within a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Oversee and optimize daily operations to ensure seamless service delivery.
• Manage and coordinate maintenance activities, including scheduling and vendor management.
• Ensure high resident satisfaction by addressing concerns and improving service quality.
• Use ServiceNow and Microsoft Teams to streamline operations and enhance communication.
• Develop and implement operational strategies to improve efficiency and effectiveness.
• Monitor and report on key performance indicators (KPIs) to drive continuous improvement.
• Lead and mentor the operations team to ensure high performance and morale.
• Ensure compliance with all regulatory requirements and internal policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a residential or community setting.
• Proven track record of successfully managing operations and improving service delivery.
• Strong knowledge of ServiceNow and Microsoft Teams.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving skills.
• Fluency in both English and Indonesian.
• Valid driver's license and a reliable vehicle for travel within the region.

🛠️ Keahlian

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